With Formulayt it is possible to redirect users to another web page on form submission. This article will guide you through the process of setting up a redirect gate for Eloqua.
Note that you only need to follow these steps if your account is not using our Fetch form submission method. If your account does use Fetch, Formulayt will handle redirects for you.
Redirect gates work differently to any of the other gate types in Formulayt. Normally when a user submits one of our gates, we post the submission to the receiving platform in the background and let it process away from the main page. The user's browsing session remains on the page where they submitted the form and we replace the form with a thank you message.
With redirect gates however, after a short pause to allow tracking events to register, we actually do a full, synchronous submission. This means the user directed to the receiving platform itself for a second or two along with the full form submission, and the platform then bounces the user to the redirect URL in the same way as it would a thank you page.
It is important to understand therefore, that Formulayt does not handle the redirect itself, instead it is handled within the receiving platform based on a value sent within a relevant form field.
For each Formulayt form where redirect is required complete the following steps
If you do not have a FormType hidden field you will need to create one and prepopulate it with the relevant gate attribute.
Add a field to the form with the label "RedirectURL". Use the following display settings:
Ensure validation is disabled:
Set "Prepopulation" to None:
Form Processing - Add a "Redirect to Web Page" step as the last step. Choose the "Send to External Url" option, then the "Use a form field" option with "RedirectUrl" as the value. Then select the execute "Conditionally" option. Choose "Form Fields" and then the "FormType" field with "exactly" and "redirect" as the value.
If you do not have a FormType hidden field you will need to create one and prepopulate it with the relevant gate attribute.
If you have any questions about redirect please click 'New Support Ticket' above.