Troubleshooting

Having Issues? Find the solution here!

Basic Debugging
If your gate is not loading or submitting properly here are a few simple debugging techniques you can use to identify the source of the issue. Installat...
Mon, 9 Sep, 2019 at 3:55 PM
Pre-Population Issues
This article will show you how to solve common pre-population issues, please note the first section of this article only applies to Eloqua.  So, the gat...
Mon, 26 Mar, 2018 at 10:48 AM
Issues working with Angular or React Apps
If you are having issues getting gates to work inside your Angular or React app this short article will help you solve common issues.  Some JavaScript fram...
Wed, 3 Oct, 2018 at 10:35 AM
How to Deal with Ad and Privacy Blockers
You may not know that recent changes in Ad and Content blocking mean your marketing website may not be functioning as expected. Key tracking metrics may not...
Fri, 15 Oct, 2021 at 9:53 AM
Forms submissions don't appear in Marketing Automation Platform (Eloqua/Marketo/Pardot/Hubspot)
There are a few reasons a form submission is not appearing in your marketing automation platform. This article will explain the steps necessary to identify ...
Mon, 9 Sep, 2019 at 3:37 PM
Why you don't need custom modal pop ups
A modal pop up gate appears over the page as an overlay. It is triggered from a link on the page. To deploy a gate like this you simply use the embed code p...
Mon, 9 Sep, 2019 at 3:40 PM
Issue with Line Break in Excel and Reports / Gate Exports
This article details the steps required if you are seeing issues when opening a report or gate export CSV file from GatedContent.com in Excel. Specifically,...
Fri, 29 Apr, 2022 at 10:37 AM